Once an order is confirmed and shipped, Valonu Dairy Farm will not accept cancellation, return or refund requests

You cannot cancel an order once it has been placed.

If you feel that your package was opened/tampered, please don't accept the delivery. Please raise the Refund request on the 'Ticket Panel' in 'My Account' on your dashboard. We will confirm your Refund request (ticket) via email/phone call and may process the refund of the order amount or resend the order as per your wish/convenience.

We use a network of trustworthy partners based on their speed and delivery to you.

Courier partners –

• BLUE DART
• DELHIVERY
• SHREE ANJANI COURIER 
• SHREE MARUTI COURIER

Our Standard delivery time of Gujarat & Mumbai within 2-3 working days, Delhi, Chennai, Bangalore, Pune within 4 working days & Rest Of India within 4-5 working days.

We'll send you an email and SMS when we confirm your order. You can also check the order status on your account dashboard by login on valonudairyfarm.com

Yes, it is absolutely safe to use your card on valonudairyfarm.com. A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by online shoppers while paying online using a visa or master credit card. It means extra security for customers, thus making online shopping safer.

As Sample Store uses some of the latest graphics designs which may not be supported in lower version of browsers

Each email address and contact phone number can only be associated with valonudairyfarm.com but cannot with the same email.

You can pay for your order on valonudairyfarm.com using the following modes of payment:

Credit and Debit cards (Visa/Master card/Rupay)

• Paytm Wallet
• PhonePe Wallet
• Google Pay Wallet
• Net Banking

• It is easy to update your details and view your orders any time through 'My Account'.
• 'My Account' allows you complete control over your transactions on  https://valonudairyfarm.com/ 
• Manage/edit your personal data like address, phone numbers, email ids Change your password Track the status of your orders.